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Surface can’t find my wireless network
Wireless adapter suddenly missing/not recognized by Windows 10 - Microsoft Community.Troubleshooting Microsoft Wireless Display Adapter
Select action center in the taskbar. Select Connect , select the name of your adapter, then select Disconnect. Select action center. Select Connect , and in the list of displays, select the name of your adapter to reconnect your device to it. In the search box on the taskbar, enter sound , then select Sound from the list of results. In the search box on the taskbar, enter screen resolution , then select Change the screen resolution from the list of results.
Under Resolution , select the arrow, then select the resolution that says Recommended. Select the action center in the taskbar. Select Connect. Select Connect , and select the name of your adapter from the list of results to reconnect your device to it. Make sure your Windows 10 device has the latest updates. Troubleshoot external monitor connections in Windows Related topics. Microsoft Wireless Display Adapter.
Microsoft accessories Windows 10 Windows 8. In this article Before you begin Troubleshoot your adapter Having trouble with video or audio playback Display is not to scale or some parts of the display are missing Having trouble with the Microsoft Wireless Display Adapter Before you begin In many cases, installing the latest updates for Windows will fix the issue.
Here are some other things to check: Make sure your adapter is also updated to the latest firmware. Troubleshoot your adapter Choose the section that best matches your issue and follow the instructions.
Remove the Microsoft Wireless Display Adapter from the second display. Restart your device. Try to cast one more time. Reset the adapter. Reconnect the adapter to your second display. Select Add device. Solution 7: Allow the adapter to communicate through Windows Firewall. Here's how to allow the adapter to communicate through the firewall: Select Search on the taskbar, enter allow firewall , then select Allow an app through Windows Firewall from the list of results.
Solution 8: Change the wireless frequency band on your device. Here's how on a Windows 11 device: Select Search on the taskbar, enter device manager , then select Device Manager from the list of results. Solution Uninstall and Reinstall the device Wi-Fi driver. Select Uninstall. Unplug the USB end of the adapter to turn it off, and plug it back in to turn it on again.
If you notice pixelation in the video or if the audio stutters, try the following: Move your device closer to the adapter. If you have a Microsoft 4K Wireless Display Adapter, here are some other things to try: Change how the adapter is connected. App based video YouTube, Netflix, Amazon can't play when connected to the adapter If you're having issues playing video and content from an application service such as Netflix, YouTube, or Amazon Instant Video, here's what to try: Make sure the adapter is up to date.
Close and relaunch or refresh the app. Disconnect from the adapter. Restart device. Reconnect to the adapter and try playing the video again. Video plays on your device but is frozen on your second screen.
Unplug both ends of the adapter from your HDTV, monitor, or projector and plug them in again. Select Network again on the taskbar. Video plays on the connected display, but audio comes from your device. Here's how: Select Search on the taskbar, enter sound , then select Sound settings from the list of results. Select Apply.
Use the Microsoft Wireless Display Adapter app to adjust display settings. Here's how: Connect your device to your adapter. Open the Microsoft Wireless Display Adapter app. Check if your second display can support x resolution or higher. The app shows "When you are connected to an adapter, you will be able to edit its settings". If this message appears in the app, here's what to do: Make sure both the HDMI end and the USB end of the adapter are connected to your second display.
Connect to your adapter. In the app, select Refresh. App always shows "Searching for connected Wireless Display Adapter". Select the name of your adapter and select Disconnect.
Here are some things to check if it has stopped working: Make sure Swift Pair is turned on. Having trouble connecting your device to the adapter? Attempt to display one more time. Select Add Bluetooth or other devices.
Here's how to allow the adapter to communicate through the firewall: In the search box on the taskbar, enter allow firewall , then select Allow an app through Windows Firewall from the list of results. Here's how on a Windows 10 device: In the search box on the taskbar, enter device manager , then select Device Manager from the list of results.
Here's how: In the search box on the taskbar, enter sound , then select Sound from the list of results. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. User Moderator. Hi, If your computer can connect to the previous WiFi networks automatically, but there are no network names showing on the network list, then this could be an issue with the network discovery. Should you need further assistance regarding this concern, just send us a reply.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on August 19, HELP Plzz. In reply to VivekKumar's post on August 19, After that, you can close the command prompt, then check the networks again. Let us know the outcome. User's post on August 20, Marque , that also didn't work for me Charianne Per Microsoft Agent.
In reply to VivekKumar's post on August 29, Hello, There are several reasons why you are experiencing this problem and that's what we are going to figure out. Kindly answer the questions below: Did you notice any changes on the computer prior to this concern? Are you getting any error messages when searching for your wireless network? If so, can you send us a screenshot?
Make sure that you remove all personal information. What is the current version and build number of your computer? To get the information, kindly follow the steps below: Click on the Start menu. Type winver. In the search box, enter device manager , and in the search results, tap or click Device Manager.
Tap or click the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed. On the Driver tab, tap or click Disable.
Connect Surface to a wireless network. Find your Wi-Fi network password in Windows. Update Surface firmware and Windows Download drivers and firmware for Surface. Surface Windows 8. Windows 11 Windows 10 Windows 8. Before you begin Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below. Notes: The name of the network controller may be slightly different depending on your Surface model. Before you begin Solution 1: Restart your Surface and check Wi-Fi settings Solution 2: Install updates Solution 3: Run the Windows network troubleshooter Solution 4: Verify that Wi-Fi is available in Device Manager Before you begin Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.
Need more help? Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?
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